If the UCR program has added UCR website access to your TRAIN account, users can reset/retrieve the password by using one of the following options.
Please note: your UCR account is attached to your TRAIN, Portal, eTIME, and WIJIS accounts. If your login information changed for any of these sites,
then the login information for the UCR site would have changed as well.
Go to the TRAIN login page and click on the "Forgot my password" link.
Enter your User ID and answer your challenge question and change your password. Please keep in mind that once you change your password in
TRAIN, it changes for Portal, eTIME and WIJIS passwords as well.
If you have trouble recovering your password through the TRAIN login page, you can call the TIME System Control Center (TSCC) at 608-266-7633
for additional support. The TSCC is open 24x7 and can help answer login questions or provide guidance to reset or recover your password.
Note: If you are using a temporary password, it must be reset by visiting the TRAIN website before accessing the UCR site.
Request a New Login
Please complete the
and send it to the Department of Justice –
Bureau of Justice Information and Analysis. If able, please scan and email it to
you do not have the capability to scan and email then fax it to (608) 266-6676 or
mail it to:
DOJ – BJIA
Uniform Crime Reporting
17 West Main Street
PO Box 2718
Madison, WI 53701-2718
If you have other general questions, please read our FAQ or